Using the Hive Forum
The Hive forum is a place for the ACCESS Community to come together, share ideas, organise and plan shared activities.
Getting ready
You can start a new discussion topic on the Hive Forum in just 3 simple steps:
Register to the ACCESS-Hive Forum
Create a new topic for your request
How to write a good help request?
Tag the request with the label help
Next steps...
After a discussion topic is posted on the forum, the ACCESS-NRI and community experts will respond with the relevant information by following a 5-step process, as below:
ACCESS-NRI monitors the topics tagged with help keyword on a regular basis.
After a request is received, we will let you know within 1 working day if the request is in scope.
A helper will then follow the in scope, help request through to a resolution.
You will receive a progress update at least once a week.
Request is solved.
